Britannia IT was founded with a simple belief: that businesses deserve IT support they can rely on. Technology should empower teams, not frustrate them, and that principle has guided everything we do since our first day.
Since 2014 we have grown into a trusted technology partner for businesses of all sizes across the UK and beyond. We provide complete IT solutions that keep our clients connected, secure, and productive, all backed by a service experience that is personal, responsive, and rooted in trust.
Watch Our Story
Want to learn more about who we are and how we work? Watch the short video below to hear from our founders, see our team in action, and discover why so many businesses choose Britannia IT as their trusted technology partner.
Our Founders
Britannia IT was founded by Alex Ashe and Justin Sharrock, who previously worked together at another IT company. During that time, they both saw the same recurring problems: slow response times, poor communication, and a lack of care for the customer experience.
They decided to build something better, a company that focused on service, not just systems. One that treated every business, large or small, with the same urgency, attention, and respect.
That shared vision became Britannia IT, and it continues to shape everything we do. Whether you are speaking with our Service Desk, discussing future plans with Alex or Justin, or working with our wider team, you will always experience a service built on speed, clarity, and genuine partnership.
Our Mission
Our mission is to make IT simple, secure, and stress free. We take responsibility for your technology so you don’t have to. From everyday technical support and proactive system monitoring to strategic planning and large-scale projects, we keep your systems running smoothly so your business can thrive.
We are proud of the long-term relationships we have built with our clients. Many have trusted us for years because they know we don’t just fix problems, we prevent them.
What We Do
We offer a complete range of managed IT services designed to support your business from end to end, including:
- Managed IT Support – Unlimited support with fast response times and clear communication
- Cyber Security – Protection against phishing, ransomware, and modern cyber threats
- Microsoft 365Microsoft 365 – Licensing, setup, and management to keep your team connected and productive
- Connectivity and Telecoms – Reliable internet and phone solutions that keep your business talking
- Cloud Backup and Disaster Recovery – Secure offsite protection for your data and systems
- Hardware Procurement and Infrastructure Projects – Supplying, installing, and maintaining the technology your business depends on
Every service we offer is delivered with the same attention to detail, professionalism, and customer focus that defines Britannia IT.
Why Businesses Choose Britannia IT
- Over 10 years of experience supporting organisations across multiple industries
- Proven commitment to rapid response and exceptional service
- Trusted partnerships with leading technology providers including Microsoft, Acronis, and Ubiquiti
- A dedicated team that genuinely cares about every client, no matter the size of their business
Looking Ahead
As Britannia IT continues to grow, Alex Ashe and Justin Sharrock remain actively involved in day-to-day operations, working closely with clients and mentoring the team. Their shared goal is to ensure that every business we work with experiences the same high standard of service that has defined Britannia IT since the very beginning.
We are proud of what we have achieved so far and even more excited about what lies ahead. Our story is still being written, and we would love you to be part of it.