Not every business needs a fully managed IT service, but when issues arise, you still need expert help—fast. That’s where pay-as-you-go IT support from Britannia IT comes in.
Our flexible IT support service ensures you get the help you need when you need it, without long-term contracts. Whether it’s remote troubleshooting or onsite technical assistance, we provide expert solutions to keep your business running smoothly.
Remote IT Support – Quick, Cost-Effective Solutions
Many IT issues can be resolved remotely, saving time and reducing costs. Our experienced technicians can diagnose and fix problems quickly, minimizing downtime for your business.
Pricing for Remote IT Support
- £50 per hour for the first hour
- £35 per hour for each additional hour
- Subject to VAT
- Minimum charge: 1 hour
Remote support covers:
- Troubleshooting software and hardware issues
- Resolving internet and connectivity problems
- Microsoft 365 and business application support
- Password resets and account management
- Security and data protection guidance
Onsite IT Support – Hands-On Assistance When You Need It
For more complex issues that require a physical presence, our engineers can visit your business to provide onsite IT support.
Pricing for Onsite IT Support
- £70 per hour for the first hour
- £50 per hour for each additional hour
- Subject to VAT
- Minimum charge: 1 hour
Onsite support includes:
- Network and server troubleshooting
- Hardware repairs, upgrades, and installations
- Office IT setup and relocations
- Printer and scanner configurations
- Advanced security assessments
Why Choose Britannia IT for Ad-Hoc IT Support?
- No Contracts: Get IT support when you need it, with no long-term commitments.
- Expert Engineers: Certified professionals with years of experience.
- Fast Response Times: Minimise downtime with quick and effective solutions.
- Clear, Transparent Pricing: No hidden fees—just straightforward hourly rates.
How to Book IT Support
Getting started is simple. Contact us today for remote or onsite IT support:
📞 Call us: 01704 320640
✉ Email us: [email protected]
🌐 Visit us online: www.britanniait.uk
Additional Information
- Service Areas: Onsite support is available across [location/service areas]. Remote support is available nationwide.
- Support Hours: Monday to Friday, 9 AM – 5 PM. After-hours and emergency support available upon request—please contact us for rates.
- Billing: After the first hour, time is rounded to the nearest half-hour. Invoices are due upon completion of work.
Looking for Ongoing IT Support?
If your business requires regular IT support, check out our Managed IT Services for comprehensive coverage at a fixed monthly rate.