Pay-As-You-Go IT Support Pricing

At Britannia IT, we understand that not every business requires a fully managed IT service agreement.

That’s why we offer flexible, pay-as-you-go IT support to help you address urgent issues and keep your business running smoothly. Whether you need remote troubleshooting or onsite technical assistance, we’re here to help.

Remote IT Support

Our experienced technicians can resolve most IT issues remotely, minimizing downtime and providing a quick, cost-effective solution.

  • £50 per hour for the first hour
  • £35 per hour for each additional hour
  • Subject to VAT
  • Minimum charge: 1 hour

Remote support includes services such as:

  • Troubleshooting software and hardware issues
  • Resolving connectivity problems
  • Assistance with Microsoft 365 and other business applications
  • Password resets and account management
  • Guidance on security and data protection

Onsite IT Support

For issues that require hands-on assistance, our engineers can visit your premises to provide expert support and solutions.

  • £70 per hour for the first hour
  • £50 per hour for each additional hour
  • Subject to VAT
  • Minimum charge: 1 hour

Onsite support includes services such as:

  • Network and server troubleshooting
  • Hardware repairs and installations
  • Office setup and IT relocations
  • Printer and scanner configurations
  • Advanced security assessments

Why Choose Britannia IT for Ad-Hoc Support?

We pride ourselves on delivering reliable, professional IT services to businesses across the UK. Here’s why clients trust us:

  • No Contract Required: Flexible support without long-term commitments.
  • Expert Engineers: Certified professionals with years of experience.
  • Fast Response Times: Minimising downtime and disruptions to your business.
  • Clear Pricing: Transparent rates with no hidden fees.

How to Book IT Support

Getting started is simple. Contact us today to arrange remote or onsite support:

Our team is ready to assist you with all your IT needs. Whether you’re dealing with an urgent issue or planning a project, Britannia IT is here to help.

Additional Information

  • Coverage: Our onsite support is available across [location/service areas]. Remote support is available nationwide.
  • Hours of Service: Monday to Friday, 9 AM to 5 PM. Emergency and after-hours support is available upon request—please contact us for rates.
  • Billing: Time is rounded to the nearest half-hour after the first hour. Invoices are due upon completion of work.

Looking for Long-Term Support?

If your business needs ongoing IT support, check out our Managed IT Services for comprehensive coverage at a fixed monthly rate.