Managing IT can be complex and time-consuming, especially for small and medium-sized businesses that rely on reliable systems to keep operations running. At Britannia IT, we provide comprehensive IT support for just £20 per user/computer per month, giving you access to our UK-based Service Desk in Southport. Our team is available via email, phone, ticketing system, remote support, or on-site visits when required.
We take a proactive approach to IT support, ensuring that your systems remain secure, up to date, and running efficiently at all times. With our 24/7 system monitoring, potential issues are detected and resolved before they become major problems, reducing the risk of downtime and disruption. Our goal is to keep your business IT infrastructure operating smoothly, so you can focus on what matters most—growing your business.
What’s Included in Our IT Support Service?
End-User Support
Your employees need fast and efficient IT support to stay productive. Our team provides unlimited assistance for day-to-day IT issues, including:
- Software troubleshooting and error resolution
- Email setup and account management
- Microsoft 365 and cloud software support
- Printer, scanner, and device connectivity
Support is delivered remotely or on-site when required, ensuring a quick resolution to IT problems.
System Monitoring & Maintenance
We provide round-the-clock monitoring and preventative maintenance to ensure your business IT systems remain efficient and secure. This includes:
- 24/7 system monitoring to identify and fix issues before they cause disruption
- Regular software updates and security patches to protect your systems
- System performance optimization to prevent slowdowns
By keeping your IT infrastructure well-maintained, we reduce the risk of unexpected failures and downtime.
Cybersecurity & Data Protection
Security is critical to any business. Our IT support service includes comprehensive cybersecurity measures to keep your data safe, including:
- Enterprise-grade antivirus and malware protection
- Email security and spam filtering to prevent phishing attacks
- Network security and firewall management
- Backup and disaster recovery solutions
With our proactive cybersecurity approach, you can operate with confidence, knowing your business is protected from evolving threats.
Network & Connectivity Support
A stable and secure network is essential for daily operations. We provide:
- Network optimization to ensure fast, stable, and secure connections
- Secure WiFi setup and troubleshooting
- Assistance with VoIP and cloud communication systems
If you experience network issues, our team is ready to diagnose and resolve them quickly to keep your business connected.
Hardware & Software Procurement
Choosing the right IT solutions for your business can be overwhelming. We help with:
- Expert advice on hardware and software selection
- Procurement of cost-effective IT solutions
- Setup, configuration, and ongoing support for all new equipment
We ensure you have the right technology to support your business growth without unnecessary costs.
Why Choose Britannia IT?
With over 10 years of experience, Britannia IT has been helping businesses across the UK stay productive and secure. Our IT support service is designed to be cost-effective, reliable, and scalable, ensuring that businesses of all sizes receive high-quality IT assistance without the high costs of an in-house IT team.
Key Benefits of Our IT Support:
- Fast response times to minimize downtime and business disruption
- Unlimited remote and on-site support, all included in the fixed monthly fee
- Fixed pricing at £20 per user/computer per month, with no hidden costs
- A UK-based Service Desk team, providing professional, friendly IT assistance
- Proactive monitoring and maintenance to prevent IT issues before they occur
By outsourcing your IT support to Britannia IT, you gain a trusted IT partner that ensures your systems are always operational, secure, and optimized for performance.
Book a Free IT Consultation Today