Our 24/7 Helpdesk allows you to report your issues whenever they may arise.
We constantly monitor our SLA's and keep our staff trained on the latest technology to provide a quality service overall.
Our Support team are always on hand to offer support when you need it, whether it be via email, telephone or on site.
Co-Founding the company with Alex Ashe back in 2015, Justin is the Managing Director and is responsible the smooth running of the company day to day.
Co-Founding the company with Justin Sharrock back in 2015, Alex is the technical director and is responsible for all IT and Technical Services for our clients.
Daniel started with Britannia in June 2019 as an apprentice, after completing his Level 3 Apprenticship he joins our helpdesk team to provide outstanding support to our clients.
Daniel started with Britannia in June 2021 as an apprentice on our Service Desk team. Over the duration of his course Daniel will learn regarding the processes and technologies that allow us to deliver an outstanding IT support service.
Ziyaad joined the Britannia team in 2024, with a wealth of experience supporting a wide range of clients, he comes onboard to provide outstanding support to our clients.
Andy has been with Britannia since the start, Andy manages all IT workshop and repairs. If your computer is taken away to be repaired, theres a good chance Andy is the man repairing it.
Abigail started with Britannia IT in 2021. Having worked in IT Sales and distribution prior to Britannia, she joins the team to help provide a better product, service and price to our clients.
Sam joined Britannia in 2020, After a long career in the Civil Service, Sam brings a wealth of skills and orangisation to Britannia.
Chris joined the company shortly after we started, Chris is responsible for all the data cabling, wireless and data installations we complete.
Peter started in 2019, Peter works with Chris and works on all the data cabling, wireless, data and CCTV installations we complete.
Britannia IT have been fantastic IT support for New Horizons (NW) Ltd, from the moment we started the business. As we have grown they have helped us implement out IT needs and always at the end of the phone to help with any issues that arise, these are resolved quickly which is necessary in any business with today’s technology. Can not recommend them enough!!
We have been working in partnership with Britannia IT for almost 10 years. We are extremely pleased with the support we receive from the team and also their quick response times when things occasionally go wrong. We wouldn't hesitate recommending Britannia for peace of mind.
Britannia IT have provided a stable platform for all our IT systems. Their proactive planning to our IT infrastructure and their superb reactive attendance to problems as they present themselves have made their continued partnership an integral link in the future success of Anthony James.
The excitement of Black Friday and Cyber Monday is here, bringing incredible deals and discounts! However, this shopping frenzy also attracts cybercriminals looking to exploit the rush. At Britannia IT, we’re here to help you Read more…
As we approach the end of 2024, many of us are starting to plan our budgets for 2025. If you’re anything like the local business owners I’ve been talking to recently, you’re not just allocating Read more…
We are thrilled to announce that Britannia IT has achieved the prestigious Cyber Essentials accreditation from IASME! This significant milestone underscores our unwavering commitment to putting security at the centre of everything we do, both Read more…
